Start a Project

PHASE 07 OF 07

Launch & Support

Launch is the easy part — staying up is the work. Zero-downtime rollouts, SLO-backed monitoring, and an on-call rota that picks up when something breaks at 3am.

Talk to the team
DURATION
1 – 2 weeks · then ongoing
CADENCE
24/7 on-call · Weekly review
LEAD
Reliability Engineer
WORK-STREAMS
6

SEQUENCE · 7 PHASES

01Discover02Analyse03UI04Iterations05Development06Testing07Launch

THE WORK, IN ORDER

Scroll, and the phase unfolds sideways.

STREAMS
06
WINDOW
1 – 2 weeks · then ongoing
LED BY
Reliability Engineer
01

Production Deployment

Blue/green or canary rollouts with automated rollback triggers.

WORK STREAM 01 / 06
02

Monitoring & Alerting

Prometheus, Grafana, and on-call escalation tied to SLOs.

WORK STREAM 02 / 06
03

Incident Response

Defined playbooks, postmortems, and on-call rotations from day one.

WORK STREAM 03 / 06
04

Performance Optimization

Continuous tuning based on real production telemetry, not synthetic benchmarks.

WORK STREAM 04 / 06
05

Feature Enhancement

Roadmap continuation with quarterly planning and steady delivery cadence.

WORK STREAM 05 / 06
06

Knowledge Transfer

Workshops, recorded walkthroughs, and runbooks so your team owns the system.

WORK STREAM 06 / 06
END OF THE METHOD

Shipped, supported, yours.

The lifecycle closes with a running system and a team that knows how to run it.

START A PROJECT →

WRITTEN ARTIFACTS

What you keep after this phase.

Documents, diagrams, and recorded sessions that outlive the engagement and stay with your team.

PHASE 07 · 04 DELIVERABLES · YOURS TO KEEP

  1. A1

    Launch Plan

    PDF + checklist

    Cutover steps, rollback triggers, comms tree, and named owners per stage.

  2. A2

    Observability Stack

    Prometheus · Grafana · OTel

    Dashboards, SLOs, and alerts wired to PagerDuty before any traffic shifts.

  3. A3

    Incident Runbooks

    Markdown · In repo

    Each playbook tested under simulated load before production debut.

  4. A4

    Quarterly Health Report

    PDF · 8 – 12 pages

    What was shipped, what slipped, what is next. Honest, with named owners.

← PREVIOUS · PHASE 06Testing & QA

Brief the team.A phased plan with named owners and a calendar, returned within one business day.